Who we are

Our website address is: https://www.freespace3d.com/.

Privacy Policy

This Privacy Policy describes how Freespace3d (“we,” “us,” or “our”) collects, uses, and shares information when you use our Android and iOS applications (collectively, the “Apps”). By using the Apps, you agree to the terms and practices outlined in this Privacy Policy.

Information We Collect

1.1 Information You Provide: When you download, install, or use our Apps, we may collect certain information that you provide voluntarily, such as:

  • Personal information, including your name, email address, and contact details, when you create an account or communicate with us.
  • Usage information, including the features you access, the content you view, and your interactions with the Apps.

1.2 Automatically Collected Information: We may also collect certain information automatically when you use our Apps, including:

  • Device Information: We may collect information about the device you use to access the Apps, including the device type, operating system, unique device identifiers, and mobile network information.
  • Log Information: We automatically collect server logs, which may include information such as your IP address, access times, and app crashes.
  • Analytics: We may use third-party analytics tools to collect and analyze usage patterns and trends to improve the functionality and user experience of our Apps.

Use of Information

We use the information we collect for the following purposes:

  • To provide and improve our Apps, including personalizing your experience, troubleshooting issues, and analyzing usage trends.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • To send you promotional emails, newsletters, and other marketing communications, where permitted by applicable law.
  • To enforce our terms of service and protect the security and integrity of our Apps.

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to perform functions and services on our behalf, such as hosting, data analysis, and customer support.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new entity or third party involved.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no security measures are foolproof, and we cannot guarantee the absolute security of your information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. Please contact us using the information provided at the end of this policy to exercise your rights.

Children’s Privacy

Our Apps are not intended for use by individuals under the age of [13/16/18]. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective when we post the revised policy. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@freespace3d.com.